Congratulations and welcome to the Skagit Valley College (SVC) team! We are delighted you are joining us because your role is important to fulfilling the mission of your department and SVC. The enclosed information is designed to serve as an introduction to the resources provided by the Information Technology (IT) Department and will help you make a smooth transition into your new role. The IT team is here to support your transition. Please know that you can call on any of us to assist you. We are looking forward to you joining our team and to your success at SVC.
New SVC employees are initially provided all the necessary office computing resources as requested by their departments or supervisors. If you have any question or concern regarding their usage and operation, you may contact IT Desktop Support at any time during the regular work hours.
Mount Vernon Campus
Email: [email protected]
Oak Harbor Campus
Phone: 360.675.6656 ex.6341
Email: [email protected]
You can also request to schedule several follow up visits at a convenient time to address in more details the following areas:
As an employee of Skagit Valley College, a network account has been created for you. Details of this account have been forwarded to your supervisor. This account will allow you to log on to any networked desktop computing stations on SVC campuses and gives you access to computing resources provided by the college to its employees. Some of these resources are specific to your department and your position as initially requested by your department.
Your Skagit Login:
The same account also provides you with e-mail capabilities. SVC is currently using Office 365 e-mail services, a cloud based platform provided by Microsoft. On campus, you normally use Microsoft Outlook to access your e-mail, calendar and other outlook supported features that are allowed for use by SVC’s employees. Through your own Internet Service Provider SVC e-mail is accessible at https://portal.office.com
If the user has any concern or question with regards to using additional e-mail accounts other than provided by the college, s/he should discuss the matter with the department head or supervisor; or contact IT for further assistance.
On SVC campuses, the following SSIDs are designated to serve various groups and activities:
Note: There are devices that may not be compatible with Skagit Valley College's network.
Guidelines on how to configure devices are available at the IT Help Desk. IT staff are prohibited by policies to repair customer’s personal devices but can help with personal device configuration.
We strongly advise SVC community members to be aware and follow Data Security Best Practices when using personal devices, public computer or other non-secured network connections. There are numerous resources relating to data security available online by searching for "Data Security Best Practices".
If you are not familiar with these concerns, we are happy to meet with you and discuss items that may be unique in your computing practices/requirements.
If you have questions or concerns about the security, privacy, malware and other computing issues, please contact the IT Help Desk.
Data security is a serious concern with mobile devices because they can be easily stolen or lost. You have a responsibility to safeguard college information. If you intend to save copies of college-related information covered by privacy and other legal compliance requirements in other locations other than your office computer, we suggest you discuss with your supervisor related departmental guidelines as to this practice.
Creating file folders or saving individual files in your root drive or desktop increases risk of losing files inadvertently, especially diagnostics or repairs need to be performed on your computer.
SVCs network provides three printing resource implementations:
Skagit Valley College has two portals to help you find information and navigate online.
Inside the portal, you will also be required to provide additional employee information. HR would have sent you in the mail this personal information
eLearning support for online and hybrid classes
For office telephone set-up and other facility concerns
Mobile networking technologies and services are a continuously evolving environment. Some are primarily designed and promoted as strictly professional environment; others are geared towards personal social mindset.
Information Technology department does not ban or unnecessarily restrict the use of these resources in the learning as well as work environment. But we strongly advice users to be mindful of the following practices:
If the user has any concern or doubt as to the advisability of any anticipated use of these non-svc resources, the user should discuss the matter with the department head or supervisor. Users may also contact IT Helpdesk for additional assistance or the IT Director directly.