Catalog Course Search Details

 Department:    OBT

 Course #:    215

 Credits:    5

 Variable:     No

 IUs:    5

 CIP:    520204

 EPC:    547

 REV:    2021

 Course Description  

Composition skills for writing effective business communications including e-mail, memos, letters, job-seeking documents, and functional reports. Business presentation skills. Team collaboration skills.

 Prerequisite  

Prerequisite: ENGL& 101 and OBT 115 with a "D" or higher.

Contact Hours (based on 11 week quarter)

Lecture: 55

Lab: 0

Other: 0

Systems: 0

Clinical: 0

Intent: Distribution Requirement(s) Status:  

Vocational Preparatory Required for ATA degree, Required for certificate  

Equivalencies At Other Institutions

Learning Outcomes

After completing this course, the student will be able to:

1. Demonstrate the ability to write business documents in clear business English using current technology for composition and research.
2. Demonstrate oral communication and business presentation skills.
3. Participate effectively in teams on group projects to seek consensus.
4. Show respect and work effectively with people of different cultural and linguistic backgrounds and different abilities.
5. Analyze ethical issues in business communication including those of diverse audiences.
6. Use audience-sensitive language in all forms of communication addressing diverse communities and cultures.
7. Develop skills in the job application process.

General Education Learning Values & Outcomes

Revised August 2018 and affects outlines for 2019 and later.

Engage

Definition: Interact with humans and the environment informed by an understanding of equity.

Course Contents

1. Communication foundations: listening, speaking, non-verbal cues, workforce diversity.
2. Formal and informal methods of researching data.
3. Strategies for achieving paragraph coherence and composing a first draft.
4. Techniques for proofreading and revision.
5. E-mail messages and memos.
6. Letters requesting information and action.
7. Informal information reports.
8. Oral presentations.
9. Employment communication skills: job search, resume, and cover letters.
10. Team projects.