Catalog Course Search Details

 Department:    HCM

 Course #:    335

 Credits:    5

 Variable:     No

 IUs:    5

 CIP:    510701

 EPC:    34B

 REV:    2024

 Course Description  

Explore and apply the concepts, principles, problems, and practices of operations management in different sizes and types of healthcare organizations. Topics include operations strategy, process design, capacity planning, facilities location and design, forecasting, scheduling, quality assurance, continual improvement and operational effectiveness, environmentally sustainable practices, and inventory management.

 Prerequisite  

Prerequisite: BASM Dept. Chair permission.

Contact Hours (based on 11 week quarter)

Lecture: 55

Lab: 0

Other: 0

Systems: 0

Clinical: 0

Intent: Distribution Requirement(s) Status:  

Vocational Preparatory N/A  

Equivalencies At Other Institutions

Learning Outcomes

After completing this course, the student will be able to:

1. Identify established and emerging elements of Operations Management (OM) in healthcare, including technology, by researching their application in OM and non-OM healthcare situations.
2. Examine the relationships between management, OM, and other management functions within a healthcare organization by analyzing the enterprise impact of decisions.
3. Examine how the Operations Management function can influence operational actions to address community/societal challenges such as water pollution, disease management and disposal of hazardous material by critiquing relevant applications in the healthcare field.
4. Determine ways to counteract the impact of bias on operational effectiveness in a healthcare setting by applying tools such as root cause analysis.

General Education Learning Values & Outcomes

Revised August 2008 and affects outlines for 2008 year 1 and later.

Course Contents

1. Operations Management (OM) in healthcare, including technology, by researching an application in OM and non-OM healthcare situations.
2. Relationships between management, OM, and other management functions within a healthcare organization.
3. The enterprise impact of decisions.
4. How the Operations Management function can influence operational actions to address community/societal challenges such as water pollution, disease management and disposal of hazardous material by critiquing relevant applications in the healthcare field.
5. Ways to counteract the impact of bias on operational effectiveness in a healthcare setting by applying tools such as root cause analysis.