Catalog Course Search Details

 Department:    CIS

 Course #:    104

 Credits:    5

 Variable:     No

 IUs:    5

 CIP:    110301

 EPC:    514

 REV:    2018

 Course Description  

Advanced desktop operating system concepts including installation, customization, configuration, device drivers, trouble-shooting, memory management, and network client configuration. Follows content from Microsoft Certification current operating system exam.

 Prerequisite  

Prerequisite: Comfort and familiarity with the Internet, Microsoft Windows, basic word processing, electronic communications and keyboarding skills, are strongly recommended.

Contact Hours (based on 11 week quarter)

Lecture: 55

Lab: 0

Other: 0

Systems: 0

Clinical: 0

Intent: Distribution Requirement(s) Status:  

Vocational Preparatory Required for ATA degree, Required for certificate  

Equivalencies At Other Institutions

Learning Outcomes

After completing this course, the student will be able to:

1. Install and upgrade computer system and application software.
2. Understand memory management concepts.
3. Customize configuration files, manage device drivers, and memory.
4. Customize the environment.
5. Use disk utilities to detect/repair lost allocation units, file fragmentation, etc.
6. Given a reference manual and on-line help, use command line operations appropriately.
7. Configure the system as a network client.
8. Employ critical thinking skills in analysis, isolation, troubleshooting and resolving operating system problems working as an individual or as a diverse team.

General Education Learning Values & Outcomes

Revised August 2008 and affects outlines for 2008 year 1 and later.

1. Information Literacy

Definition: Recognizing when information is needed and have the ability to locate, evaluate, and use effectively the needed information.

Outcomes: Students will be able to . . .
1.2 Access the needed information effectively, efficiently, ethically, and legally.
1.3 Evaluate information and its sources critically.

2. Critical Thinking

Definition: The ability to think critically about the nature of knowledge within a discipline and about the ways in which that knowledge is constructed and validated and to be sensitive to the ways these processes often vary among disciplines.

Outcomes: Students will be able to . . .
2.1 Identify and express concepts, terms, and facts related to a specific discipline.
2.3 Identify, interpret, and evaluate pertinent data and previous experience to reach conclusions.
2.4 Evaluate decisions by analyzing outcomes and the impact of actions.

6. Individual Awareness & Responsibility

Definition: Understanding, managing, and taking responsibility for one’s learning and behavior in varied and changing environments.

Outcomes: Students will be able to . . .
6.3 Apply successful organizational strategies of planning, goal setting, prioritizing, resolving conflict, and managing time to specific goals and/or projects.

10. Technology

Definition: Understanding the role of technology in society and using technology appropriately and effectively.

Outcomes: Students will be able to . . .
10.3 Use technology appropriate to the context and task to effectively retrieve and manage information, solve problems, and facilitate communication.

Course Contents

1. Install and/or upgrade system/application software.
2. Memory Management: Extended, Conventional, Virtual, etc.
3. Configuration Files.
4. Device drivers.
5. Registry.
6. Virtual Memory.
7. Batch files.
8. Disaster prevention/recovery.
9. Network connectivity.