Catalog Course Search Details

 Department:    CMST

 Course #:    125

 Credits:    3

 Variable:     No

 IUs:    3

 CIP:    239998

 EPC:    897

 REV:    2019

 Course Description  

Stresses theory and practice of interpersonal, group, and public speaking skills for the workplace. Topics include problem-solving, leadership, speech preparation, and analysis of effective language, nonverbal behavior, listening, and conflict styles.

 Prerequisite  

None

Contact Hours (based on 11 week quarter)

Lecture: 33

Lab: 0

Other: 0

Systems: 0

Clinical: 0

Intent: Distribution Requirement(s) Status:  

Vocational Preparatory Required for ATA degree, Elective  

Equivalencies At Other Institutions

Learning Outcomes

After completing this course, the student will be able to:

1. Understand the influence of culture on communication through
   • Examining cultural diversity issues in the workplace
   • Developing skills for interacting in intercultural situations
   • Recognizing and responding to differences in cultural values, behaviors, and communiction styles
2. Develop critical thinking skills by applying communication learning to performance through
   • Examining workplace issues from different perspectives
   • Analyzing the ethical implications of workplace decisions
   • Applying critical thinking and problem-solving skills to individual and/or group projects
   • Using listening skills to effectively analyze messages from others
3. Demonstrate basic communication skills, specifically
   • Identifying and explaining the models, components, conditions, and common terminology of communication in the workplace
   • Preparing and giving organized and poised presentations
   • Using interviewing as a personal and professional communication/research tool
   • Conducting and participating in effective problem-solving groups in a variety of roles and contexts
   • Identifying his/her own nonverbal behaviors, listening habits, and conflict styles and applying appropriate techniques to improve any that inhibit effective communication
   • Applying textbook and supplemental reading assignments and library and/or technological research to individual or group projects
   • Managing time efficiently

General Education Learning Values & Outcomes

Revised August 2018 and affects outlines for 2019 and later.

Engage

Definition: Interact with humans and the environment informed by an understanding of equity.

Course Contents

1. Speech anxiety
2. Public speaking
3. Values, diversity, and ethics
4. Verbal and nonverbal communication
5. Conflict resolution
6. Interviewing
7. Group dynamics and leadership
8. Work issues
9. Listening